Understanding Our Wholesale and Bespoke Order Process
TERMS & CONDITIONS
Order Processes
At the heart of our business lies the commitment to delivering high-quality, handmade footwear and leather goods. We cater to various buyers through our wholesale, trade, and bespoke orders, ensuring that every client's unique requirements are met with precision and care. We require 50 percent payment upfront for all orders and 50 percent before shipment, allowing us to manage our inventory effectively and ensure timely production. We charge for samples because this is an essential part of refining our designs and patterns before full-scale production. Our clients can explore the quality of our materials and craftsmanship, which are paramount in our handmade products. Charging for samples not only helps us maintain high standards in our work, but it also allows us to continue innovating and perfecting our offerings. We believe that this investment reassures our clients about the exceptional craftsmanship they can expect from our final products.
Handmade Quality and Mass Production
Every piece of footwear crafted in our Bandung workshop is made entirely by hand. This dedication to handcrafted quality ensures that each product meets our rigorous standards and the expectations of our clients. We also specialize in bespoke and custom pieces, allowing personal touches or co-branding options for businesses looking to create unique products for their clientele. For larger orders of leather goods, we conduct mass production in Surabaya, ensuring efficiency without compromising quality. This two-pronged approach allows us to cater to both individual customer needs and larger wholesale requests effectively.